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UNIVERSAL TYPE CLIENT NOT RESPONDING WINDOWS 10
UNIVERSAL TYPE CLIENT NOT RESPONDING PC
UNIVERSAL TYPE CLIENT NOT RESPONDING LICENSE
UNIVERSAL TYPE CLIENT NOT RESPONDING OFFLINE

The event will have the text "Skipping printer" along with the printer name and reason it was skipped.Īdmin is unable to register a printer For Universal Print Native printers:

UNIVERSAL TYPE CLIENT NOT RESPONDING PC

Verify that the physical print device is installed locally on the connector PC and is not a printer shared from another PC including a print server.Ĭheck the print connector event log for events indicating why a specific printer was skipped and not made available to register. Printers that are installed as network Point and Print printers or use a PORTPROMPT: port will be bypassed during enumeration. Only printers that are local to the PC running the Connector will be visible to be registered. Configuring and registering printers A printer on the connector does not show up in the connector app If you are still seeing the issue, open a Support case via the Azure Support portal. Check here for any notifications of an outage. If you receive a '500', '503' or '504' error, check to see that you are not experiencing any network issues accessing the Azure portal. Click the "Properties" menu item and ensure "Enabled for users to sign-in?" is set to "Yes":.Click the "Universal Print" row in the search results.Remove all search filters and type "Universal Print".Navigate to Enterprise Applications > All applications in Azure Portal.Verify that the Universal Print app is enabled in your environment:.

UNIVERSAL TYPE CLIENT NOT RESPONDING WINDOWS 10

For M365 customers, Universal Print is part of the Windows 10 Enterprise license.

UNIVERSAL TYPE CLIENT NOT RESPONDING LICENSE

See Universal Print license assignment for details.

Verify that the Admin's user account is assigned a license that contains a Universal Print license.

Verify that the Admin's user account is assigned the Global Administrator or the Printer Administrator role in Azure Active Directory.

If you receive a '403' error accessing the Universal Print portal, check the following:

If the Universal Print Service Plan is included with one or more of your product licenses, ensure that the appropriate licenses are assigned to users who need Universal Print access.

Check whether Universal Print is in the Service plan list.

Navigate to "Service plan details" in the left navigation menu.

Navigate to Azure Active Directory > Licenses > All products in Azure Portal.

To check whether a product license provides Universal Print access: If users are having issues accessing Universal Print even though you have one of the eligible licenses, make sure at least one of them contains the Universal Print Service plan.

Re-register a printer while retaining the printer share endpoint.

Verifying PC is connected to Azure Active Directory.

Connector service crashing or "wcf endpoint is not listening".

Admin cannot remove a connector from Universal Print on the Azure Portal.

"Unsupported document format: application/pdf" error.A print job does not complete successfully.User is prompted with credential dialog when discovering printers.Printer not installed via Endpoint Manager (MEM).Printer status error on user PC or Azure Portal.

UNIVERSAL TYPE CLIENT NOT RESPONDING OFFLINE

Printer shows as Offline on the user PC.

Verifying that a PC is connected to Azure Active Directory.

Printer options are not available or selected printer options are not reflected in printed output.

User is unable to discover a specific Universal Print printer.

User is unable to discover any Universal Print printer.

Printer brought back online still shows as "Stopped" in Azure Portal and "Attention Required" on clients.

Registered printer shows as Available in Print Connector App.

A printer on the connector does not show up in the connector app.

Users are unable to access Universal PrintĪdmin is unable to access Universal Print on the Azure Portal This article provides steps to troubleshoot and resolve Universal Print issues.